McDonald's Tests Robot Service for Customers at Shanghai Location

McDonald's has introduced robots at one of its locations in Shanghai, where they are assisting customers and staff during peak hours. The robots reportedly help with tasks such as ordering, payment, and even delivering food to tables. While the use of robots is not widespread across all McDonald's locations, this trial suggests a potential future integration into the fast-food chain's operations. The company aims to improve efficiency and customer experience in busy restaurants.